Psychosocial contact and counselling centres - in Pankow [Published] Psychosocial care for refugees
Quite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodation facilities and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.